To help you quickly and clearly understand the personal information collected by each feature of this Application, we have prepared this list. This list reflects only the personal information we collect when you use all available features. For features you do not use, we will not collect the corresponding personal information.
| Feature | Personal Information Collected | Purpose |
|---|---|---|
| Registration & Login | Mobile phone number / email address; Verification code (or password) for mobile phone number / email address (Mobile phone number for users in mainland China; email address for users outside mainland China) |
To create UGREEN account for you and to verify your identity |
| Adding Devices | Wi-Fi list, Bluetooth list | To facilitate the connection between devices and this Application |
| Device Pairing | Device name, device ID, MAC address, SSID | To confirm device information, perform authentication, and ensure device security |
| Profile Information | Profile picture, nickname | To display your personal information and serve as a personalized identifier |
| Device Display & Personalization Settings | Device name, wallpaper | To help you manage and personalize your devices; To implement the display effects on the device's screen interface |
| Device Status Viewing & Remote Control | Device model, device network connection status, device charging information (power/voltage/current), device identifier (such as MAC address), IP address, Wi-Fi status information (such as BSSID), application package name, application version number, SDK runtime logs, crash logs (optional) | To allow you to view your device’s connection/online status and charging information; and to support remotely setting a countdown to switch off a port |
| Operations & Security | ① Mobile device model, mobile device brand, Android OS version, Android API level, manufacturer OS version, CPU architecture type, mobile device root status, disk space usage, SD card space usage, memory usage, network type, names and PIDs of currently running processes, Android ID ② Service logs, fault logs |
① To maintain the stable and normal operation of related products or services ② To analyze and assist you in identifying and resolving anomalies and failures |
| Data Statistics & Analysis | User ID, mobile device model and color, product model, device serial number (SN), operating system version, application name and version information, country/region (which does not involve your precise geographic location), and feature usage records (including device connection and network configuration status, device management and firmware update records, charging and port settings status, screen display settings status, image sending records, page browsing and click records, and device anomaly alert types), as well as the results, duration, and failure reasons of the related operations | To conduct statistical analysis and continuously improve our product features and your user experience |
| User Experience Survey (for users outside the Chinese mainland) | Email address | To invite you to participate in a user experience survey and send you the survey questionnaire |
| Feedback | Issue type (required), issue description or suggestion (required), contact information – mobile phone number / email address (optional), device logs (optional) | To receive, analyze, and respond to user feedback; to identify device or application issues; and to improve service quality |