This list helps you quickly and clearly understand the personal information collected by the various functions of the app, which only contains the personal information we collect for the functions you use. We will not collect the corresponding personal information for the functions you do not use.
| Function | Personal information collected | Purpose |
|---|---|---|
| Register and login | Mobile number/Email address Verification code sent to mobile number/email address (or your password) (For users in Mainland China: mobile number; for users outside Mainland China: email address) |
Create your account and verify your identity. |
| Add a device (via Bluetooth) | WIFI and Bluetooth list | Realize convenient connection between the device and the app. |
| Bind a device | Device name, device ID, MAC address, SSID | Confirm device information, implement device authentication, and ensure device security. |
| Set avatar | Photo or photograph | Set a personalized avatar. |
| Display personal information | Nickname | Display the user-defined nickname. |
| Display the device name | Device name | View and modify the device name to understand and manage your device information. |
| AI assistant | MAC address, device name, audio data | Solely used for device authentication and providing AI services. |
| Find the device | Location | Assist users to locate the lost device by “Find my Earbuds”. |
| Sound Personalization | The birth year you select, your sound preference level (Level 1 to 3), the ear you select (left ear, right ear, or both ears) | Generate personalized sound profile parameters based on your listening preferences and optimize your audio experience. |
| Operations and security | Device model, device brand, Android OS version, Android API level, manufacturer OS build, CPU architecture type, root status, disk space usage, SD card storage usage, memory usage, network type, names and PIDs of currently running processes, and Android ID, service logs, error logs | Ensure the proper and stable operation and provision of relevant products and services and to protect the security and legitimate interests of you and other users |
| Data statistics and analysis | User ID; the model, MAC address and firmware version of your device; the identifier, model, operating system version and application version of your mobile device; country/region (which does not involve your precise geographic location); and feature usage records (including account registration and login; device adding, connection, and firmware update records; usage records of headphone features such as sound effects, noise cancellation, and headphone finding; AI assistant usage records), as well as the time, results, duration, and failure reasons of the related operations | Conduct statistical analysis of feature usage to optimize product features and user experience; to diagnose and troubleshoot operational anomalies |
| Suggestions and feedback | Issue type and description/suggestion (required), contact details (optional), device logs (optional) | Receive, analyze, and handle your feedback, troubleshoot device or application issues, communicate with you in a timely manner, and continuously improve our products and services |